Sumitomo Heavy Industries Himatex Co.,Ltd. recognizes the important obligation we have to protect personal information. Accordingly, we have established a Personal Information Protection Policy, as outlined below, to build a framework for personal information protection and ensure that all employees sufficiently recognize the importance of protecting personal information and take appropriate measures.

We are committed to keeping customers’ personal information accurate and up-to-date, and preventing unauthorized access to, loss, damage, falsification, and leakage of personal information. Accordingly, we take necessary measures such as maintaining a security system, putting in place an appropriate management system, and providing comprehensive education to employees. We are committed to implementing relevant safety measures and managing personal information in a strict and secure manner.

Personal information received from customers will be used to send email replies, relevant materials, and so on to customers in response to questions and inquiries we receive regarding our company, businesses, etc.

We are committed to managing the personal information we receive from customers in an appropriate manner and will never disclose personal information to third parties except in the following cases:

• Customers provide consent
• We are providing information to a contractor to perform service desired by the customer
• We are legally required to do so

We take all possible security measures to ensure the accuracy and safety of personal information.

We will respond to requests from customers wishing to inquire about or request correction or deletion of their own personal information after confirming such customers’ identities.

We comply with Japanese laws, regulations, and other norms applicable to personal information in our possession and will review and improve the contents of our policy as necessary.

For inquiries regarding our handling of personal information, please get in touch with us using the contact information listed below.

【Personal Information Inquiries】
Sumitomo Heavy Industries Himatex Co., Ltd.
5-2 Sōbiraki-chō, Niihama-shi, Ehime Prefecture 792-0001
Tel. 0897-32-6484