Point.01

Reliable Problem-Solving Capabilities

We aim to be a trusted confidant, listening attentively to customers about the issues they face on a daily basis, including their most minor challenges. In addition, we prioritize providing support speedily, working with customers at a level beyond merely delivering products as a partner in the co-creation of value.

Point.02

Prompt, Reliable After-Sales Service

In our approach to providing support, we view the delivery of products not as an end but a new beginning in which we take responsibility. When necessary, we dispatch technicians and inspectors to make thorough reviews of customers’ usage conditions onsite in order to offer optimal proposals for improvement. We are always careful to work closely with customers onsite.